2019-2020 Services

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Support Blocks & Hourly Rates - Terms
After Hours Non-Contracted Support 16 Hours
$1600		 40 Hours
$4000		 Prime IT
Hourly Rate $200 $125 $100/hr
Billed after hours exhausted		 $100/hr
Billed after hours exhausted		 Customized Pricing per District
*See Below
Billing Increment 1 Hour 1 Hour 30 Minutes 30 Minutes
Minimum Billable Time 2 Hours 2 Hours 30 Minutes 30 Minutes
Hours Rollover between Fiscal Year No No No Yes
Network Monitoring No No No Ping Only Detailed SNMP
Server Monitoring No No No Ping Only Detailed SNMP, WMI
Vulnerability Assessment No No No 100 Servers/Devices scanned once per signed agreement 2 network scans per agreement, 1 per semester
Prime IT Rates & Services - Terms
Enrollment Annual Cost
1-200 $2,000
201-750 $3,000
751-1500 $4,000
1500+ Contact for Pricing
Prime IT Services
Server Vulnerability Remediation Unlimited Remote Assistance
Network Configuration Changes Unlimited Remote Assistance
Server OS Updates Unlimited Remote Assistance
Firmware Upgrades Unlimited Remote Assistance
Documentation/Diagrams Unlimited Remote Assistance
IP Address Management Unlimited Remote Assistance
AD/Group Policy Support Unlimited Remote Assistance
DHCP/DNS Configuration & Support Unlimited Remote Assistance
G Suite Configuration & Support Unlimited Remote Assistance
Cloudberry Backup Configuration & Support Unlimited Remote Assistance
Windows/Linux Server Support Unlimited Remote Assistance
Wireless Network Support Unlimited Remote Assistance
Network Design Unlimited Remote Assistance
New Installations Hourly Rate
Desktop Support Hourly Rate
Hardware Support Hourly Rate
Peripheral Support Hourly Rate
On-Site Support Hourly Rate
Cloud Backups - Terms
Storage Amount Annual Cost
5 TB $440
10 TB $680
25 TB $1,400
50 TB $2,600
Wireless Site Survey (Heatmap) - Terms
Package Cost
1 Day of Wireless Surveying (with Prime IT) $1,000
1 Day of Wireless Surveying (without Prime IT) $1,500
Webroot Antivirus
Devices Cost per Device
Less than 1000 $9 per device
More than 1000 Contact for discounted pricing
Network Vulnerability Assessments - Terms
Network Size Cost per Scan/Report
/24 $800
/22 $1,200
/20 $2,400
Larger Networks Contact for Pricing
Managed Methods - Terms
  • Complete cloud app visibility without agents, proxies or gateways
  • Comprehensive cloud-email security for Gmail and Office 365 Mail
  • Discovery & control of 3rd party apps that connect to Google or O365
  • Detection & prevention of malware, phishing emails & other outside threats
  • Policy Enforcement to meet student data privacy compliance requirements (FERPA, COPPA, CIPA, etc)
  • Contact Us about a Free Trial using your own data.
Learn More

Account Type Cost per User
Staff $14.40
Student $0.30
Infosec IQ (formerly Security IQ) - Terms
  • AwareEd™ Security Awareness Training
  • PhishSim™ Anti-Phishing Training & Simulation
  • Program Management Tools
  • Analytics & Reporting
  • Learner Assessments
Learn More

Cost per User
$4.12