2018-2019 Services
Support Blocks & Hourly Rates - Terms
| Non-Contracted Support | 16 Hours $1600 |
40 Hours $4000 |
Prime IT | |
|---|---|---|---|---|
| Hourly Rate | $125 | $100/hr Billed after hours exhausted |
$100/hr Billed after hours exhausted |
Customized Pricing per District *See Below |
| Billing Increment | 1 Hour | 30 Minutes | 30 Minutes | |
| Minimum Billable Time | 2 Hours | 30 Minutes | 30 Minutes | |
| Hours Rollover between Fiscal Year | No | No | Yes | |
| Network Monitoring | No | No | Ping Only | Detailed SNMP |
| Server Monitoring | No | No | Ping Only | Detailed SNMP, WMI |
| Vulnerability Assessment | No | No | 100 Servers/Devices scanned once per signed agreement | 2 network scans per agreement, 1 per semester |
Prime IT Rates & Services - Terms
| Enrollment | Annual Cost |
|---|---|
| 1-200 | $2,000 |
| 201-750 | $3,000 |
| 751-1500 | $4,000 |
| 1500+ | Contact for Pricing |
| Prime IT Services | |
|---|---|
| Server Vulnerability Remediation | Unlimited Remote Assistance |
| Network Configuration Changes | Unlimited Remote Assistance |
| Server OS Updates | Unlimited Remote Assistance |
| Firmware Upgrades | Unlimited Remote Assistance |
| Documentation/Diagrams | Unlimited Remote Assistance |
| IP Address Management | Unlimited Remote Assistance |
| AD/Group Policy Support | Unlimited Remote Assistance |
| DHCP/DNS Configuration & Support | Unlimited Remote Assistance |
| G Suite Configuration & Support | Unlimited Remote Assistance |
| Cloudberry Backup Configuration & Support | Unlimited Remote Assistance |
| Windows/Linux Server Support | Unlimited Remote Assistance |
| Wireless Network Support | Unlimited Remote Assistance |
| Network Design | Unlimited Remote Assistance |
| New Installations | Hourly Rate |
| Desktop Support | Hourly Rate |
| Hardware Support | Hourly Rate |
| Peripheral Support | Hourly Rate |
| On-Site Support | Hourly Rate |
Cloud Backups - Terms
| Storage Amount | Annual Cost |
|---|---|
| 5 TB | $440 |
| 10 TB | $680 |
| 25 TB | $1,400 |
| 50 TB | $2,600 |
Network Vulnerability Assessments - Terms
| Network Size | Cost per Scan/Report |
|---|---|
| /24 | $800 |
| /22 | $1,200 |
| /20 | $2,400 |
| Larger Networks | Contact for Pricing |
Wireless Site Survey (Heatmap) - Terms
| Package | Cost |
|---|---|
| 1 Day of Wireless Surveying | $1,500 |
| 1 Day of Wireless Surveying with Prime IT | $1,000 |
Webroot Antivirus
| Devices | Cost per Device |
|---|---|
| Less than 1000 | $9 per device |
| More than 1000 | Contact for discounted pricing |
Managed Methods - Terms
- Complete cloud app visibility without agents, proxies or gateways
- Comprehensive cloud-email security for Gmail and Office 365 Mail
- Discovery & control of 3rd party apps that connect to Google or O365
- Detection & prevention of malware, phishing emails & other outside threats
- Policy Enforcement to meet student data privacy compliance requirements (FERPA, COPPA, CIPA, etc)
| Account Type | Cost per User |
|---|---|
| Staff | $14.40 |
| Student | $0.30 |
Security IQ - Terms
- AwareEd™ Security Awareness Training
- PhishSim™ Anti-Phishing Training & Simulation
- Program Management Tools
- Analytics & Reporting
- Learner Assessments
| Cost per User |
|---|
| $4.12 |