2020-2021 Services

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Support Hours & Hourly Rates - Terms
After Hours Non-Contracted Support 16 Hours
40 Hours
Prime IT
Hourly Rate $200 $125 $100/hr
Billed after hours exhausted
Billed after hours exhausted
Customized Pricing per District
*See Below
Billing Increment 1 Hour 1 Hour 30 Minutes 30 Minutes
Minimum Billable Time 2 Hours 2 Hours 30 Minutes 30 Minutes
Hours Rollover between Fiscal Year No No No Yes
Network Monitoring No No No Ping Only Detailed SNMP
Server Monitoring No No No Ping Only Detailed SNMP, WMI
Vulnerability Assessment No No No 100 Servers/Devices scanned once per signed agreement 2 network scans per agreement, 1 per semester
Prime IT Rates & Services - Terms

Purchase Options: eAgreements or Request a Quote

Service Name Pricing Model Level-1
PrimeIT Network Tier-Enrollment $1,500 $2,000 $2,500 Custom
PrimeIT Server Tier-Enrollment $1,500 $2,000 $2,500 Custom
PrimeIT Wireless Tier-Enrollment $1,500 3,500 $7,000 Custom
PrimeIT GSuite Tier-Enrollment $500 $750 $1,000 Custom
PrimeIT Premium Bundle
(GSuite, Network, Server, Wireless)
Tier-Enrollment $5,000 $8,250 $13,000 Custom
* Bundle Incentive: Buy all 4 PrimeIT Services, and get 10 hours of PrimeIT Hourly Support at no charge.
PrimeIT Security Tier-Enrollment $5,500 $6,500 $7,500 Custom
PrimeIT Network
Services Included:

Standardized Network Config
Implement Best Practices
Network Monitoring
Network Repair
Maintenance & Updates:
  • Active Directory
  • Routers and Switches
  • DHCP
  • DNS
  • Documentation/Diagrams
PrimeIT Server
Services Included:

AWS Domain Controller
Server Monitoring
Maintenance & Updates
PrimeIT Wireless
Services Included:

Wireless Survey
RF Channel Optimization
Access Point Planning/Placement
Advanced Wireless Config
Maintenance & Updates
NPS/RADIUS (AD Authentication)
Wireless Repair
PrimeIT G-Suite
Services Included:

Policy Configuration
PrimeIT Security
Services Included:

Vulnerability Scans
  • Monthly scans w/quarterly report
  • Critical vulnerabilities sent monthly as needed
  • Remediation Assistance
Network Audit
  • Review Firewall, Router, & Switch Configs
    • Provide report identifying issues
SB 820 Assistance
  • Access to all related session presentations created by Region 7
  • Provide email & phone assistance with questions regarding SB 820
Data Classification Help
  • Provide email & phone assistance
    • Explain data classification
    • Help identify types of classes of data schools own
    • Help identify who is likely to own types of data
    • Provide data classification advice
PrimeIT Support Hours
Services Included:

Provide hourly support for any support items not covered by PrimeIT*
  • On-site Support
  • New Configurations/Installations
  • Printer Support
  • Desktop Support
  • File Sharing Services
  • Backup Support
  • Group Policy Support
* Billing increment is 30 minutes (Minimum billable time 30 minutes)
* Travel time to and from site is billed at same rate
Infosec IQ - Security Awareness Training - Terms
Account Cost
Per Seat $3.15
Managed Methods - Terms
Account Type Cost per User
Staff $14.40
Student $0.95
Network Vulnerability Assessments - Terms
Network Size Cost per Scan/Report
/24 $800
/22 $1,200
/20 $2,400
Larger Networks Contact for Pricing
Webroot Antivirus Terms
Devices Cost per Device
Per Seat $9 per device
Wireless Site Survey (Heatmap) - Terms
Package Cost
Wireless Survey (with Reports) $1,500